BirthdayBot Gift Card Service Terms and Conditions

Last Update: July 30, 2025

Intro

BirthdayBot can be a one-stop shop for birthday congratulations in your Slack workspace.

We provide Global gift cards that cover hundreds of brands worldwide: meet our Birthday gift cards and Anytime gift cards for teams.

Simply on how it works

About the feature

The feature is available in the USA and in over 60 additional countries worldwide.
The availability of countries and brand options is determined by our service provider (GoGift.com A/S) . This list is subject to change and may vary over time. For the most accurate and current information, users should refer to the GoGift website or check during the gift card redemption process, and is approximate and subject to change.
Gift card recipients select their own country when redeeming the gift.
All Global Gift Cards are purchased in United States dollars (USD).

About sending a gift card

Users can access the Birthday gift card feature by clicking the "Send a gift card" button found in Celebration Channels or Personal reminders.
For belated birthday wishes or non-birthday occasions, users can access the Anytime gift card feature by clicking the "Send a gift card" button in a post-birthday reminder or by selecting "Anytime gift card" from the App’s Home tab.
Team members who wish to send a gift card can contribute a custom amount, leave a personalized message, and proceed to checkout. A service fee will be applied and deducted from the payment. The remaining balance (net amount) is transferred to our global gift card marketplace partner: GoGift.

About receiving a gift card

The recipient receives their teammates' messages along with a link to their Global gift card. This acts as their e-wallet within the GoGift marketplace.
Using the balance, the recipient can select and redeem branded gift cards (or a combination of them) available in their chosen country 💖
Recipients have 90 days to access the link, claim their balance, and spend it. The redemption conditions, including expiration or restrictions, are governed by the terms of the selected brand(s).

Details applicable for Birthday gift cards

The "Send a gift card" button is by default available under public celebration messages in the channel as well as in personal reminders sent to channel members. Admins and channel owners can go to BirthdayBot settings anytime and leave it in both places, only in one of them, or in neither of them.
The Birthday group gift card feature is separately managed for every Celebration Channel by BirthdayBot admins and Celebration Channel owners. This way, participation in the activity and gifts to coworkers are voluntary.
For Birthday gift cards, BirthdayBot reaches out to the birthday person 8 days in advance to ask if they are fine with a chance of receiving a gift card. Users need to refuse to opt out explicitly.
If the birthday person agreed or ignored this message, the teammates can send a gift card by clicking a button in their Personal reminders. The same button will appear under the public celebration message in the channel. When the buttons are used after the person’s birthday, they activate the Anytime gift card flow.

Applicable for both Birthday and Anytime gift cards

BirthdayBot receives payments using Stripe. While the minimum gift card value is five USD, users may increase this amount according to their preferences. The fee is applied to the net gift card value to form a total payment amount. The fee makes ten percent for gifts from 5 (five) to 99 (ninety-nine) USD, and eight percent for gifts with a value of 100 (one hundred) USD and more. The fee is necessary to cover the fees of the Stripe payment system, the GoGift gift card marketplace integration, as well as BirthdayBot's service expenses.
To help us calculate it for the checkout, please enter the net gift card amount before you proceed to the payment.
This net amount, along with the wishes, is sent to the person in your name. After the person selects their country, the balance can be used to purchase any branded gift card (or several of them) available for this location and amount. Just as well, the received amount can be sent to a selected charity organization.

Acceptance of Terms

By using the BirthdayBot Gift Card Service (hereinafter referred to as "the Service”, “BirthdayBot”, or “Bot"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service.

The symbol '$' and the abbreviation 'USD' refer to United States dollars.

Contributions and Payments

Contributions: The contributions are voluntary and non-refundable. The payments are accepted in US dollars. The minimum amount is $5, which is automatically displayed in the interface and can be increased as needed.

Payment: Payments must be made using accepted payment methods listed by Stripe. BirthdayBot is not responsible for any issues related to payment processing and does not bear the responsibility for canceled payments, payment delays, or other issues caused by banks, payment providers, and similar services (see also the Part of this document: “Limitation of Liability”).

Gift Card Redemption

Recipients can redeem the Global gift card by selecting a gift card of their choice from the available options. The availability of gift cards may vary depending on the region of the gift card receiver and the final Global gift card amount.

If the Global gift card amount is in any currency other than USD, the GoGift.com exchange rate is applied.

If the Global gift card value is less than the value set by a brand, the gift card recipients can make an online payment to cover the difference and get the gift card they want.

BirthdayBot is not responsible for the variety of gift cards available on the provider's website .

Expiration and Refunds

BirthdayBot does not bear responsibility and does not provide any refunds or reimbursements, including refunds for unused gift card marketplace balances or unused gift cards from specific brands. As a mediator, BirthdayBot provides organizational services within the platform. After the payment is completed, BirthdayBot immediately transfers the net amount to the gift card marketplace and does not manage them anymore.

Users have 90 days to open the link, claim the balance, and spend it on a gift card of their choice. The terms of the further gift card redemption depend on the chosen brand(s).

However, the BirthdayBot product team is doing its best to prevent gift cards from being unclaimed and unused by sending reminders to both gift card recipients and gift card givers. Also, the BirthdayBot team is committed to assisting users in answering their questions and solving their issues and strives to find suitable resolutions for each case. Users may contact BirthdayBot support via the contact form on our website.

Please note that while we will do our best to support you, the ultimate resolution of any issues arising from technical problems lies within the policies and capabilities of our integration partners.

Limitation of Liability

BirthdayBot is not responsible for the quality, safety, legality, or any other aspect of the gift cards offered by third-party retailers. BirthdayBot disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

BirthdayBot does not bear responsibility for technical issues that occur on the side of its integration partners, such as Stripe.com , GoGift.com , banks, payment services, and providers, as well as vendors issuing gift cards. These issues include, but are not limited to, the inability to make a payment, delays in payment transfers, the availability of gift cards for specific amounts of money, and issues with gift card redemption.

BirthdayBot is not responsible for the content shared between users via the Service.

User Conduct

Users are prohibited from using the Service for any unlawful or unauthorized purpose, including but not limited to any attempts at illegal money transfers. Users must comply with all applicable laws and regulations of the country of their residence. The service should not be used to share offensive, abusive, or other inappropriate content.

Privacy

BirthdayBot's Privacy Policy governs the collection, use, and disclosure of personal information provided by users. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

Termination

BirthdayBot reserves the right to terminate or suspend access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

BirthdayBot reserves the right to terminate or suspend access to the Service at any time after notifying users by email or by messages within the BirthdayBot digital product or by posting a corresponding notice on the official website .

The right to modify these Terms and Conditions

We can change or modify these Terms, as well as any other policies, anytime upon written notice to users. The notice may be provided via email, in bot messages, or by posting the updated text on our website and providing the revision date.

The right to modify the Services

We can also modify the Services, fully or partially, temporarily or permanently, without notice or liability to users. It can happen due to many reasons: expanding the Services, adding new functionality, maintaining the technical compatibility with the industry standards, or meeting updated regulatory requirements.

Governing Law

Users acknowledge that they are responsible for complying with all applicable laws and regulations associated with their access and use of the Services.

Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES AND ALL RELATED COMPONENTS AND INFORMATION ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. USERS ACKNOWLEDGE THAT WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Contact Information

If you have any questions about these Terms, please visit our website and fill out the contact form .