BirthdayBot Gift Card Service Terms and Conditions

Last Update: June 10, 2024

Intro

BirthdayBot can be your one-stop-shop for birthday congratulations. We provide group gift cards for teams!

The feature is available in the USA and in 30+ other countries. The list of countries is dynamic: its most relevant version is available in the BirthdayBot interface after the user hits the ‘Contribute to a gift’ button.

Simply on how it works

Team members willing to contribute to a gift card can send a custom amount of money and leave a congratulatory message. The funds are accumulated and transferred to a large gift card marketplace - Runa. The birthday person receives the wishes along with a link to their personal e-wallet at this marketplace and can use the funds to get a gift card of their choice (or a few of them) 💖

1. BirthdayBot reaches out to the birthday person 8 days in advance to ask if they are fine with receiving a gift card. Users need to explicitly refuse to opt out.

2. The teammates get a chance to add to a gift card by clicking a button in their personal reminders. The same button will appear under the public celebration message in the channel. Payments are accepted before the birthday and 6 hours after BirthdayBot sends a message to the Celebration Channel. The size of each contribution remains undisclosed.

3. After clicking the ‘Contribute to a gift’ button, users need to select the country of the birthday person. It allows sending the gift card balance in the right currency and adjust the list of stores and brands to their location. If the birthday person’s country is not on the list, you may want to choose USA: the list of available brands will prioritize the USA, however, some can be redeemed worldwide.

4. BirthdayBot accumulates money via the Stripe payment service, sends a congratulatory message with the names of contributors, and announces the total net amount sent. This amount is used to purchase a gift card at the gift card marketplace.

Acceptance of Terms

By using the BirthdayBot Contribution Gift Card Service (hereinafter referred to as "the Service”, “BirthdayBot”, or “Bot"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service.

Description of the Service

The feature is available for all BirthdayBot users and is enabled by default when installing BirthdayBot.

The feature is separately managed for every Celebration Channel by BirthdayBot admins and Celebration Channel owners.

The ‘Contribute to a gift’ button is by default available under public celebration messages in the channel as well as in personal reminders sent to channel members. Admins and channel owners can go to BirthdayBot settings anytime and leave it in both places, only in one of them, or in none of them.

The Service allows users to contribute funds towards a digital gift card. This contribution gift card feature is seamlessly integrated into the BirthdayBot settings. Activation or deactivation of the service is possible on the Celebration channel level and the individual level, so participation in the activity and gifts to coworkers are voluntary.

Between 14 and 8 days before the birthday, BirthdayBot initiates contact with the individual in question to inquire if they wish to receive a gift. Users willing to opt out need to press the No, thank you button, otherwise, the Service is considered enabled, and BirthdayBot is getting ready to reach out to teammates and announce gift card contribution activities.
Subsequently, the birthday person's colleagues are provided an opportunity to contribute to a collective gift card by clicking a designated button in their personal BirthdayBot reminders and/or in the Celebration Channel. The specific contribution amounts remain confidential; only the total sum is displayed.

Upon gathering the contributions, BirthdayBot processes the funds, sends a congratulatory message to the birthday person, including the names of all contributors, and reveals the total collected amount after applicable fees. Team members have the option to contribute a personalized amount of money and convey their best wishes to the birthday person. All the contributions are collected and transferred to Runa.io, a gift card marketplace operating in multiple countries The recipient receives a compilation of these messages, along with a link to their e-wallet at Runa.io. Here, they can use the pooled funds to select a gift card of their choice or multiple ones.

As of this document's publication date, the feature is available for users within the USA and other countries. The list of countries mentioned in these Terms is approximate and subject to change. The most up-to-date list of available countries can be found in the BirthdayBot interface during the step of selecting the country of the birthday person.

Contributions and Payments

Contributions: Users may contribute funds towards a gift card. The contributions are voluntary and non-refundable. The payments are accepted in the currency of the country, selected by the User after clicking on the "Contribute to a gift" button. The minimum amounts vary depending on the selected country of the birthday person and are automatically demonstrated on the Stripe payment page. Users can choose any amount exceeding the minimum amount set by default. For the USA, BirthdayBot deducts a ten percent fee from the total amount of contributions rounded up to the nearest US dollar from the final collected amount. For all other countries except for the USA, BirthdayBot deducts a twenty percent fee from the total amounts of contributions rounded up to the nearest full currency unit. It is done to cover the fees of the Stripe payment system, the Runa gift card marketplace, as well as its own service expenses.

Payment: Payments for contributions must be made using accepted payment methods. BirthdayBot is not responsible for any issues related to payment processing and does not bear the responsibility for canceled payments, payment delays, or other issues caused by banks, payment providers, and similar services (see also Part 6 of this document: “Limitation of Liability”).

Gift Card Redemption

Recipients can redeem the gift card balance by selecting a gift card of their choice from the available options. The availability of gift cards may vary depending on the region of the gift card receiver and the final amount available for purchasing a gift card. BirthdayBot is not responsible for the variety of gift cards available on the provider’s website.

Expiration and Refunds

BirthdayBot does not provide any refunds or reimbursements, including refunds for unused gift card marketplace balances or unused gift cards. As a mediator, BirthdayBot provides the organizational services or the contribution process within the platform. After the contributions are collected, BirthdayBot immediately transfers the collected funds to the gift card marketplace and does not manage them anymore.

However, the BirthdayBot product team is committed to providing assistance to users in answering their questions and solving their issues and strives to find suitable resolutions for each case. Users may contact BirthdayBot support via the contact form on our website.

Please note that while we will do our best to support you, the ultimate resolution of any issues arising from technical problems lies within the policies and capabilities of our integration partners.

Limitation of Liability

BirthdayBot is not responsible for the quality, safety, legality, or any other aspect of the gift cards offered by third-party retailers. BirthdayBot disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

BirthdayBot does not bear responsibility for technical issues that occur on the side of its integration partners such as Stripe.com, Runa.io, banks, payment services and providers, as well as vendors issuing gift cards. These issues include but are not limited to, the inability to make a payment, delays in payment transfers, availability of gift cards for specific amounts of money, and issues with gift card redemption.

BirthdayBot is not responsible for the content shared between users via the Service.

User Conduct

Users are prohibited from using the Service for any unlawful or unauthorized purpose. Users must comply with all applicable laws and regulations of the country of their residence. The service should not be used to share offensive, abusive, or other inappropriate content.

Privacy

BirthdayBot's Privacy Policy governs the collection, use, and disclosure of personal information provided by users. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

Termination

BirthdayBot reserves the right to terminate or suspend access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

BirthdayBot reserves the right to terminate or suspend access to the Service at any time after notifying users by email or by messages within the BirthdayBot digital product or by posting a corresponding notice on the official website.

The right to modify these Terms and Conditions

We can change or modify these Terms, as well as any other policies, anytime upon written notice to users. The notice may be provided via email, in bot messages, or by posting the updated text on our website and providing the revision date.

The right to modify the Services

We also can modify the Services, fully or partially, temporarily or permanently, without notice or liability to users. It can happen due to many reasons: expanding the Services, adding new functionality, maintaining the technical compatibility with the industry standards, or in order to meet updated regulatory requirements.

Governing Law

Users acknowledge that they are responsible for complying with all applicable laws and regulations associated with their access and use of the Services.

Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, THE SERVICES AND ALL RELATED COMPONENTS AND INFORMATION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE CUSTOMER ACKNOWLEDGES THAT WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Contact Information

If you have any questions about these Terms, please visit our website and fill out the contact form.